COOKIE POLICY
Last updated August 4, 2026
This Cookie Policy explains how Soforce GmbH ("we," "us," or "our") uses cookies and
similar technologies (such as localStorage) when you visit
https://app.soforce.ai and use our Services. It supplements our
Privacy Notice.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, work more efficiently, and to provide information to the site owner.
The cookies and storage we use
Essential
These are required for the Services to function and cannot be turned off. They are not tracking technologies and are not gated behind your consent choice.
| Name | Purpose |
|---|---|
better-auth.session_token (and related better-auth cookies) | Keeps you signed in and identifies your authenticated session. |
better-auth.last_used_login_method | Remembers whether you've signed in before, so we can route you to sign in vs. sign up. |
cookieConsent (browser localStorage, not a cookie) | Stores the choice you make below (Accept / Opt out) so we don't ask again. |
| PostHog feature-flag requests | Determines which features are enabled for your account. Not gated behind your consent choice — required for the Services to render correctly. |
Analytics
These are only loaded once you click Accept in the cookie banner. If you click Opt out, none of the following are loaded, and no analytics data is collected. (This is the same PostHog tool listed above under Essential — that row covers only feature-flag requests, which always run; the row below covers PostHog's separate analytics/event-capture requests, which only run after you accept.)
| Name | Purpose |
|---|---|
| PostHog | Product analytics — helps us understand how the Services are used so we can improve them. |
Your choice
When you first visit, a banner lets you choose:
- Accept — enables the analytics technology listed above, in addition to the essential cookies and requests that are always active.
- Opt out — keeps only the essential cookies and requests active; no analytics technology is loaded.
Changing your choice
You can change your decision at any time by clearing the cookieConsent value from your browser's
local storage (via your browser's developer tools or site settings) and reloading the page — the
banner will appear again. Clearing your browser's cookies and site data will also reset this choice.
Questions
If you have questions about this Cookie Policy, email us at privacy@soforce.ai.